Year: 2013

Revolv to Exhibit at SIIA National Conference & Exposition

Revolv is pleased to announce we will be exhibiting at the Self-Insurance Institute of America (SIIA) National Conference & Expo, October 21-23 at the Sheraton Chicago Hotel & Towers. The SIIA National Conference & Expo is the world’s largest event focused exclusively on the self-insurance/alternative risk transfer marketplace, typically attracting more than 1,700 attendees from throughout the United States and from a growing number of countries around the world.

At Revolv, we are transforming the dental industry through cutting edge systems, dynamic business intelligence tools and a passionate focus on client-specific needs. With an unwavering commitment to quality customer services as our focus, we provide specialty administrative services with greater speed and accuracy all while reducing costs for our clients. 

Stop by booth 115 to learn more about us. Not going to the SIIA National Conference & Expo? Connect with us via LinkedIn or at myrevolv.com.

Revolv to Exhibit at NADP’s CONVERGE 2013

Revolv is pleased to announce we will be exhibiting at the National Association of Dental Plans (NADP) CONVERGE 2013 conference, September 9-12 at the Bellagio in Las Vegas. CONVERGE 2013 is the premier professional development opportunity the dental benefits industry has to offer. It features a variety of information sharing forums – from interactive roundtables and panels to casual, informative discussions and energetic networking opportunities including exhibits from some of the industry’s leaders in service and support.

At Revolv, we are transforming the dental industry through cutting edge systems, dynamic business intelligence tools and a passionate focus on client-specific needs. Our deep dental roots help us provide specialty administrative services with greater speed, accuracy and an unwavering commitment to quality customer service.

 NADP is the largest non-profit, national trade association focused exclusively on the entire dental benefits industry. Serving as a representative and recognized resource, NADP’s mission is to promote and advance the dental benefits industry to improve consumer access to affordable, quality dental care.

 Not going to CONVERGE 2013? Connect with us via LinkedIn or atmyrevolv.com.

Introducing our Experts, Theresa Marshall

At Revolv, we understand that a strategic partnership starts with a uniquely qualified team. That’s why we have carefully assembled a group of experts in benefits, technology and informatics to provide you with professional advice and industry insight you need in today’s dynamic health care market.

Continuing our series, we’re pleased to introduce Theresa Marshall, South Central Regional Sales Director.

Theresa joins Revolv bringing with her more than 12 years experience selling medical, dental and ancillary products in the health care industry. She was consistently a top sales executive in the Midwest and Southwest markets for organizations she represented. In addition to her sales experience, Theresa has extraordinary skill cultivating and managing business relationships by offering creative benefit solutions to her business partners.

Before coming to Revolv, she held positions with Delta Dental of Illinois and PacifiCare. Theresa resides in St. Louis, Missouri where she serves on the board of the Missouri Association of Health Underwriters. Theresa holds a Bachelors of Arts, Media Communications from Webster University.

You can connect with her via LinkedIn or here at myrevolv.com.

Continuing our Introductions, Jeanette Battista

At Revolv, we understand that a strategic partnership starts with a uniquely qualified team. That’s why we have carefully assembled a group of experts in benefits, technology and informatics to provide you with professional advice and industry insight you need in today’s dynamic health care market.
   
Continuing our series, we’re pleased to introduce Jeanette Battista, Vice President of Sales. Jeanette joined Revolv in 2012, and is responsible for all sales and sales administrative functions including leading the national Revolv team of Regional Sales Directors.

Jeanette has over 25 years of experience in the dental insurance marketplace. She has served in a variety of sales and marketing leadership positions with organizations such as Delta of Illinois and Aetna Dental throughout her career. During her six-year term as Vice President of Sales for Delta, she was instrumental in the company’s unprecedented growth from an estimated $240M to almost $500M in annual revenues.

Jeanette is a native of Chicago and studied voice at the American Conservatory of Music and Rosary College. She is a member of many professional organizations as well as the Women’s Innovation Network in Chicago and is active with a number of charitable and support organizations including Public Action to Deliver Shelter.

You can connect with her via LinkedIn or here at myrevolv.com.

Connecting and Collaborating at Institute 2013

Revolv’s Hi-Tech, Hi-Touch approach to innovative thinking is the perfect solution for health care stakeholders looking for solutions to their long-term business considerations, as well as the day-to-day challenges they face as they rush to meet the requirements of the Affordable Care Act (ACA).  

Join us at America’s Health Insurance Plans Institute 2013, where Revolv will be exhibiting — a great opportunity to connect and collaborate.  This year’s conference, Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace is scheduled June 12 -14, 2013 in Las Vegas, NV.

Jeanette Battista, Vice-President, Sales and Yousuf Nabi, Director of Plan Relations will join with thousands of health care stakeholders who, like Revolv, are thinking about health care differently.  We invite you to stop by Booth #517 to say hello and enter Revolv’s raffle to win a Kindle Fire.

 America’s Health Insurance Plans (AHIP) is the national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market, and public programs such as Medicare and Medicaid. AHIP advocates for public policies that expand access to affordable health care coverage to all Americans through a competitive marketplace that fosters choice, quality and innovation.

Revolv Earns Prestigious Center if Excellence Recognition from BenchmarkPortal

ROANOKE, Va.-May 29, 2013-Revolv, a leading dental benefits administration and health informatics company, has been certified as a Center of Excellence by BenchmarkPortal for the third consecutive year. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry.

 BenchmarkPortal awards the “Center of Excellence” designation to customer service contact centers that rank in the top 10 percent of the call centers surveyed.  Those contact centers that demonstrate superior performance on both cost and quality-related metrics compared with their industry peers earn the award.

“The Center of Excellence is proof-positive of the incredible level of commitment that our team has for serving the customer while balancing efficiency and effectiveness in the day to day operations,” said Charles Wayland, COO, Revolv. “We are incredibly proud of this recognition.”

Contact centers achieve the Center of Excellence distinction based on a best-practice metrics drawn from the world’s largest database of objective and quantitative date that is audited and validated by researchers from BenchmarkPortal.  “The achievement of the Center of Excellence represents a contact center’s commitment to delivering customer service that is both effective and efficient.  It is the culmination of important initiatives that were undertaken to achieve sustainable service excellence” said Bruce Belfiore, CEO, BenchmarkPortal.

Additionally, Revolv ranked in the top 50 call centers in North America, earning the Top 100 Call Center Award, also from BenchmarkPortal.  The Top 100 competition compares the performance of contact centers throughout North America by evaluating their key metrics against industry peers.  Entries are all cross-checked, validated and approved by certified call center experts.  Since the Top 100 process is based entirely on statistical comparison to the world’s largest and most respected database of call center metrics, this competition can objectively identify centers that are achieving superior results both in financial and qualitative terms.

About BenchmarkPortal

BenchmarkPortal’s activities began in 1995, and it is now a global leader in the contact center industry, provid­ing benchmarking, certification, training, consulting and research. The BenchmarkPortal team of professionals has gained international recognition for its innovative approach to best practices for contact centers. Bench­markPortal hosts the world’s largest database of contact center metrics, which is constantly being refreshed with new data. BenchmarkPortal’s mission is to provide contact center managers with the tools and informa­tion that will help them optimize their efficiency and effectiveness in their customer communications. For more information, please call 1-800-214-8929 or visit www.BenchmarkPortal.com.

About Revolv

Revolv is a dental benefits administration and health informatics company. Our High-Tech, High-Touch approach allows us to improve revenue impact through reduced call response and revenue cycle times, as well as improved data integrity, cost containment and overall customer experience. We provide specialized customer services and advanced claims processing systems with True Real-Time claims adjudication capabilities, as well as ancillary services such as benefit consultation, business analytics, quality assessment and integrity tools–all specifically designed to address the unique needs and regulatory landscape of the dental insurance marketplace. To join the revolution, visit myrevolv.com

Introducing Our Experts

At Revolv, we understand that a strategic partnership starts with a uniquely qualified team. That’s why we have carefully assembled a group of experts in benefits, technology and informatics to provide you with professional advice and industry insight you need in today’s dynamic health care market.  

Continuing our series, we’re pleased to introduce Bethany Nelson, Western Region Sales Director.

Bethany comes to Revolv with more than ten years experience selling dental, life, and disability benefits to large group clients in the San Francisco Bay Area, Northern California and Pacific Northwest markets. 

Before joining our team, Bethany focused on relationship management and new business development in her positions at both MetLife and Guardian.  Bethany holds a Bachelor of Arts in mathematics from the University of Virginia and Master of Business Administration from the University of California, Berkeley.

Originally from Northern Virginia, she currently lives in the San Francisco, CA area. You can connect with Bethany via LinkedIn or here, at myrevolv.com.

Corvesta Services Changes Name to Revolv

ROANOKE, Va.-February 8, 2013-Corvesta Services has changed its name to Revolv™ to better reflect the revolutionary products and services the company is bringing to the dental benefits industry.

When it launched in 2010 offering third party dental benefits administration, Corvesta Services set its sights on shaking up the specialty health care benefits marketplace in a positive way through innovative technology and service solutions for insurers and payers.

From the development of Real-Time claims processing and integrity systems and a proprietary business intelligence package to an award-winning customer call center*, the company’s evolution called for a name to better position the company and communicate its energy and dynamic culture.

“As the demand for our robust combination of tools has increased, it is clear that we are approaching a new and exciting future… a chance to revolutionize the dental benefits industry as well as other specialty benefits markets,” said Charles Wayland, COO, Revolv. “The name Revolv reflects this exciting direction and allows us to better position our expanded products and services to the marketplace.”

Revolv…join the dental benefits revolution! For additional information, visit myrevolv.com

About Revolv

Revolv is a dental benefits administration and health informatics company. Our leadership team joined together to apply their decades of experience and expertise working for other dental benefits and insurance technology companies to utilize a proven platform that improves the efficiency, cost-effectiveness and profitability of dental benefits and specialty insurance programs. Revolv employs a High-Tech, High-Touch approach that allows us to improve the revenue impact through reduced call response and revenue cycle times, as well as improved data integrity, cost containment and overall customer experience.

We provide specialized customer services and advanced claims processing systems with true Real-Time claims adjudication capabilities, as well as ancillary services such as benefit-consultation, business analytics, quality assessment and integrity tools–all specifically designed to address the unique needs and regulatory landscape of the dental insurance marketplace. To join the revolution, visit myrevolv.com.

 

*2012 recipient of the Center of Excellence Certification from Purdue University’s Center for Customer-Driven Quality