Revolv Earns Top 100 Call Center Award from BenchmarkPortal
Revolv is happy to announce they earned Top 50 in the Top 100 Call Center award for 2015 from BenchmarkPortal. The Top 100 competition compares the performance of contact centers throughout North America by evaluating their key metrics against industry peers. Entries are all cross-checked, validated and approved by certified call center experts, and the resulting submissions are scored on the basis of both quality and cost efficiency.
Since the Top 100 process is based entirely on statistical comparison to the world’s largest and most respected database of call center metrics, this competition can objectively identify centers who are achieving superior results both in financial and qualitative terms.
The top 100 contest grouped submissions into three categories according to size for this awards program. Each center was compared from a wide variety of industries and assigned a numerical rating. As a result, Revolv was determined to be a Top 100 Call Center in North America.
“The Revolv contact center is among the best in its industry. This award was granted on the basis of objective, metrics-driven performance. Revolv stood tall against it competitors according to the world’s largest database of call center metrics. This is not easy to do, and we congratulate them on their accomplishment” said Bruce Belfiore of BenchmarkPortal.